simple power customer care
We're here to help. Please choose from the list below based on your needs.
Se Habla Español.

To sign up for new service
Contact us at (888) TX SIMPLE (888-897-4675)
Or, visit our Rates & Plans page on this site.

For billing questions
Contact us at (888) TX SIMPLE (888-897-4675)
Or, email billing@simplepower.net

For general questions
Contact us at (888) TX SIMPLE (888-897-4675)
Or, email care@simplepower.net

Please send payments to:
Simple Power, L.P.
P.O. Box 203712
Houston, Texas 77216-3712

emergency contact information
TO REPORT A POWER OUTAGE, PLEASE CHOOSE YOUR PROVIDER BELOW

Contact CENTERPOINT service territory at 1-800-332-7143

Contact ONCOR service territory at 1-888-313-4747

Contact AEP service territory at 1-866-223-8508

Contact TNMP service territory at 888-866-7456

Contact SHARYLAND service territory at 1-956-668-9551

Simple Power Terms of Service
Simple 1 Plan TOS (PDF)
Simple 6 Plan TOS (PDF)
Simple 12 Plan TOS (PDF)

Simple 1 Historical Rate Info